When you hear the word casino, you probably think of bright lights and big money. From Las Vegas to Atlantic City and even tiny mountain towns with 19th century Wild West buildings that hold poker tables and slot machines, casinos draw people in search of the elusive Lady Luck and leave them with (hopefully) more cash than they arrived with.
In the modern world, casinos have evolved into a multi-billion dollar industry that includes everything from luxury hotels and restaurants to live entertainment and top-notch spas. But they wouldn’t exist without gambling: slots, blackjack, roulette, craps, baccarat and other games of chance make up the bulk of the billions of dollars casinos rake in every year.
To maximize profits, most casinos have a strong emphasis on customer service. They offer a wide variety of perks designed to encourage players to spend more time and money at their establishments. These perks are known as comps, and they can include anything from free meals to rooms, show tickets and even airline tickets. The more money a player spends at a casino, the more comps they will receive.
To prevent cheating, casinos have a lot of rules in place to keep their games fair. For example, dealers have to wear aprons that cover their pockets so they can’t hide chips behind them. They also have to turn their hands upward with their fingers fully extended whenever they move chips to and from the gaming table, a practice called clearing hands.